Chromebook DOs and DONTs Infographic

TECHNICAL SUPPORT OPTIONS FOR STUDENTS/FAMILIES:
If your student is having an issue with their Chromebook, please contact the student's teacher or the school office and they will assist you with getting proper technical support for the issue.

Please do not contact the Technology Services department or District Office staff, as the school sites are already set up to most efficiently assist with getting technical help and get the student a loaner chromebook if the situation warrants it. (If you do call the Technology Services or District office, staff will ask you to direct your question back to your school site.)

Please see the Amazon links below if your student loses or damages their PVSD-issued charger.  Device chargers are not covered by Chromebook insurance.

Middle School Students

Dell 3100

Grades 6th, 7th, 8th 

Amazon

Digital Learning Academy

PixelBook Go

TK - 8th Grade 

Amazon

Please use the following guides for using the hot-spots.

MiFi Device Setup

Connect to PVSD Hotspot on Chromebook

Please see Parent Guide:  Checking Student Password in Q Parent Connection

If you need further assistance, please contact your student's teacher.  You will need to confirm your identity over the phone before teachers will share any account information. 

Video Tutorial:  How to Complete Intent to Return

G Suite Learning Center:  Join a video meeting

G Suite Learning Center:  Change your computer's video and audio settings

Check out this video for a brief introduction to Google Classroom:  https://www.youtube.com/watch?v=2Iowi-gmbys

Special thanks to the folks at Mohonasen High School who we are borrowing this video from!

To view a Trimester Report Card in Parent Connect (K-8 Schools Only):

Please see Parent Guide - View Trimester Report Card in Parent Connect Online

To view the a Quarter Report Card in Parent Connect (6-8 Middle Schools Only):

Please see Parent Guide - View Quarter Report Card in Parent Connect Online

PVSD makes security of technology and student privacy a priority.  Because it is important to us that our teachers and students are able to use technology as a great learning tool, we strive to do everything we can to keep everyone safe.

It is important to remember that keeping students safe and teaching them proper "technology etiquette" is not only the responsibility of PVSD, but parents play a critical role as well.  PVSD teachers and staff monitor and instruct students while using technology in the classroom.  While there are systems in place to help monitor students using 1:1 devices off-campus, parents are responsible for properly supervising their student's technology use outside of school.  Remember, no technical software or security device is 100% fool proof, and students are pretty smart and savvy with technology.  This is why it's importat for us to understand that it "takes a village" to properly raise up the next generation and teach them how to become good digital citizens.

PVSD has Board Policies, various technology systems and other processes and procedures in place to help ensure that we are compliant with Federal and State requirements like FERPA, CIPA, COPPA (Federal) and SOPIPA, and California Education Code (State).

Here are links to some of the things PVSD has in place to help protect students:

Technology Acceptable Use Policy and Chromebook Agreement

Internet Filtering by Lightspeed WebFilter and Lightspeed Relay

In-classroom "Screen Monitoring" for students by GoGuardian Teacher

Google G Suite for Education built-in security

Digital Citizenship Instruction by CommonSense Education

Please see:  Distance Learning Protocols for Students and Parents/Guardians (English/Spanish)

PVSD has provided protocols for teachers with regard to digital learning and how to properly set the security and privacy features of the various technical tools they might use for virtual class sessions.  PVSD also has protocols in place for both student and staff behavior and online ettiquette when engaging in distance learning activities. 

Remember that when our students are off-campus, it is critical for parents/guardians to create their own “house rules” as well.  PVSD recommends that all families actively monitor their student’s technology use as much as possible to help ensure they remain on task and stay safe while conducting their distance learning activities.

Zoom Optimization Tips

PVSD Guide for Students:  How to "Join from browser"

PVSD Guide to join a Zoom meeting by telephone

Zoom Help Center:  Zoom Web Client Guide

Zoom Help Center:  Getting Started

Zoom Help Center:  Zoom Video Tutorials