Technology FAQs for Parents/Students
To view a Trimester Report Card in Parent Connect (K-8 Schools Only):
To view the a Quarter Report Card in Parent Connect (6-8 Middle Schools Only):
PVSD makes security of technology and student privacy a priority. Because it is important to us that our teachers and students are able to use technology as a great learning tool, we strive to do everything we can to keep everyone safe.
It is important to remember that keeping students safe and teaching them proper "technology etiquette" is not only the responsibility of PVSD, but parents play a critical role as well. PVSD teachers and staff monitor and instruct students while using technology in the classroom. While there are systems in place to help monitor students using 1:1 devices off-campus, parents are responsible for properly supervising their student's technology use outside of school. Remember, no technical software or security device is 100% fool proof, and students are pretty smart and savvy with technology. This is why it's importat for us to understand that it "takes a village" to properly raise up the next generation and teach them how to become good digital citizens.
PVSD has Board Policies, various technology systems and other processes and procedures in place to help ensure that we are compliant with Federal and State requirements like FERPA, CIPA, COPPA (Federal) and SOPIPA, and California Education Code (State).
Here are links to some of the things PVSD has in place to help protect students:
PVSD has provided protocols for teachers with regard to digital learning and how to properly set the security and privacy features of the various technical tools they might use for virtual class sessions. PVSD also has protocols in place for both student and staff behavior and online ettiquette when engaging in distance learning activities.
Remember that when our students are off-campus, it is critical for parents/guardians to create their own “house rules” as well. PVSD recommends that all families actively monitor their student’s technology use as much as possible to help ensure they remain on task and stay safe while conducting their distance learning activities.
Please use the following guides for using the hot-spots.
Please see Parent Guide: Checking Student Password in Q Parent Connection
If you need further assistance, please contact your student's teacher. You will need to confirm your identity over the phone before teachers will share any account information.
TECHNICAL SUPPORT OPTIONS FOR STUDENTS/FAMILIES DURING SCHOOL CLOSURE:
If your student is having an issue with their Chromebook, your first point of contact is their teacher.
Teachers & principals have protocols to follow to help get you support if needed.
Support provided Tues/Thurs by appointment only.
Speak with your teacher/principal for more information.
- - - - - - - - - - - - - - - - - - - - -
During normal school-year operations, please contact the student's teacher or the school office and they will assist you with getting proper technical support for the issue.
Please do not contact the Technology Services department, as the school sites are already set up to most efficiently assist with getting technical help and get the student a loaner chromebook if the situation warrants it. (If you do call the Technology Services office, technical staff will ask you to direct your question back to your school site.)
Please see the Amazon links below if your student loses or damages their PVSD-issued charger and you wish to purchase a replacement for your student.
TK - Samsung XE500c
Kindergarten - Dell 3180
Grade 1 - Lenovo N23
Grade 2 - Lenovo N23
Grade 3 - Dell 3100
Grade 4 - Dell 3100
Grade 5 - Dell 3180
Grade 6 - Dell 3100
Grade 7 - Dell 3100
Grade 8 - Dell 3180